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Incentives/Policies for Renewables & Efficiency

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Citizens Gas - Commercial Efficiency Rebates   

Last DSIRE Review: 08/09/2012
Program Overview:
State: Indiana
Incentive Type: Utility Rebate Program
Eligible Efficiency Technologies: Water Heaters, Furnaces , Boilers, Steam-system upgrades, Programmable Thermostats, Energy Mgmt. Systems/Building Controls, Custom/Others pending approval, Tankless Water Heaters, Steam Trap Service, Boiler Tune-up, Low Flow Pre-Rinse Sprayers
Applicable Sectors: Commercial
Amount:Custom Measures: up to 30% of cost
Boiler and Boiler Controls: 25% of purchase price
Boiler Reset Control: $250
Boiler Tune-Up: $250
Furnace: $250
Programmable Thermostat: $20
Water Heater: $50 - $150
Tankless Water Heater: $150
Steam Trap Service: $50/trap
Unit Heater: $200
Low-Flow Pre-Rinese Sprayer: $25
Maximum Incentive:Custom Incentives: $25,000
Natural Gas Boiler: $5000
Equipment Requirements:Natural Gas Boiler: 90% AFUE or Combustion Efficiency
Natural Gas Furnace: 92% AFUE or higher
Natural Gas Water Heater: 88% Thermal Efficiency; 75 Gas storage capacity; 75,000 btu/hr input rating
Natural Gas Tankless Water Heater: 0.82 Energy Factor
Unit Heater: (91% combustion efficiency)
Installation Requirements:Steam Trap Service: Only available for the replacement of steam traps that are leaking steam
Start Date:10/01/2008
Web Site:
Authority 1:
Date Effective:


Citizens Gas of Indiana offers rebates to commercial customers for the installation of several types of efficient natural gas appliances, as well as certain equipment upgrades and tune-up services. These rebates are only available for commercial customers on Heating or Non-heating Delivery Service (D3 and D4) rate schedules. Customers in the Westfield area and Marion County are eligible for similar rebates; however customers should note that they differ slightly. See program web site for rebate amounts in Westfield and Marion. Prescriptive rebates are generally available for boilers, boiler reset controls, boiler modulating burner controls, furnaces, programmable thermostats, commercial and residential size water heaters, low flow pre-rinse sprayers, boiler tune-ups, and certain steam trap services. Custom rebates are available for improvements that are not eligible under the prescriptive rebate program.

Rebates for prescriptive measures vary by equipment. Some take the form of a flat rebate while others are based on a percentage of the equipment purchase cost -- not including installation and taxes -- subject to a maximum. All prescriptive measures must meet the minimum efficiency and equipment requirements established by the utility. This includes a requirement that the equipment be fueled by natural gas and may also include other requirements related to natural gas use at the customer site as a whole.

Custom rebates are set at 30% of project costs up to a maximum of $25,000. Examples of eligible projects may include but are not limited to: heat recovery, HVAC and water heating control projects, outside air control, insulation, and infrared heaters.

Applications for rebates must be received within 90 days of the equipment purchase or service. Citizens Gas reserves the right to verify sales and installation of eligible products and may conduct random site inspections for this purpose. Please see the program web site for further information about prescriptive equipment eligibility, the application process, and participation in the custom rebate program.

  Customer Service - CG Indiana
P.O. Box 7056
Indianapolis, IN 46207-7056
Phone: (800) 203-1856
Phone 2: (866) 344-5777
Web Site:
  Mitch Van Cleave
Citizens Gas
Indianapolis, IN 46207-7056
Phone: (317) 636-2154 Ext.463
Phone 2: (317) 927-4430
Web Site:
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Disclaimer: The information presented on the DSIRE web site provides an unofficial overview of financial incentives and other policies. It does not constitute professional tax advice or other professional financial guidance, and it should not be used as the only source of information when making purchasing decisions, investment decisions or tax decisions, or when executing other binding agreements. Please refer to the individual contact provided below each summary to verify that a specific financial incentive or other policy applies to your project.

While the DSIRE staff strives to provide the best information possible, the DSIRE staff, the N.C. Solar Center, N.C. State University and the Interstate Renewable Energy Council, Inc. make no representations or warranties, either express or implied, concerning the accuracy, completeness, reliability or suitability of the information. The DSIRE staff, the N.C. Solar Center, N.C. State University and the Interstate Renewable Energy Council, Inc. disclaim all liability of any kind arising out of your use or misuse of the information contained or referenced on DSIRE Web pages.

Copyright 2013 - 2014 North Carolina State University, under NREL Subcontract No. XEU-0-99515-01. Permission granted only for personal or educational use, or for use by or on behalf of the U.S. government. North Carolina State University prohibits the unauthorized display, reproduction, sale, and/or distribution of all or portions of the content of the Database of State Incentives for Renewables and Efficiency (DSIRE) without prior, written consent.