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Incentives/Policies for Renewables & Efficiency

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City of Palo Alto Utilities - Smart Energy Rebate Program   

Last DSIRE Review: 08/14/2012
Program Overview:
State: California
Incentive Type: Utility Rebate Program
Eligible Efficiency Technologies: Clothes Washers, Dishwasher, Refrigerators, Water Heaters, Lighting, Furnaces , Boilers, Central Air conditioners, Building Insulation, Pool Pumps, Heat Pump Water Heater, Solar Attic Fan
Applicable Sectors: Residential
Amount:Dishwashers: $50
Refrigerators: $50
Refrigerator Recycling Bonus: $35
Clothes Washers: $125
Power Strips: $10
Gas Furnaces: $200
Central AC Replacement: $200 - $300
Solar Attic Fan: $25
Boilers: $300
Attic/Roof/Wall Insulation: $150 - $200
Wall Insulation: $200
Pool Pumps: $200
Gas Water Heater: $80 - $200
Electric Water Heater: $40
Tankless Water Heater: $150
Heat Pump Water Heaters: $200
Maximum Incentive:Offer is limited to one rebate per CPAU account per program period, for each qualifying measure
Equipment Requirements:All appliances must be Energy Star rated
Dishwasher: CEE Tier 2
Refrigerator: 12 cubic feet or larger
Clothes Washers: CEE Tier 2 or 3
Furnace: AFUE 92%
Central AC Replacement: Minimum SEER 14
Boilers: AFUE 85%
Water Heaters: See program application form
Attic/Roof/Wall Insulation: See program application form
Systems must be purchased new, at retail price
Installation Requirements:Applications must be postmarked and submitted no later than 90 days after purchase/install date
New construction projects are not eligible for insulation rebates
Web Site:

City of Palo Alto Utilities offers incentives to residential customers to increase the energy efficiency of homes through the Smart Energy Rebate Program. Rebates are offered for qualifying refrigerators, dishwashers, furnaces, boilers, air conditioners, water heaters, power strips, solar attic fans, heat pumps, pool pumps,and insulation.Rebates are issued on requested rebate amount or actual cost of measure, whichever is the lesser amount. Rebates less than $350 will be applied to the CPAU utility account where qualifying measures were installed. Applications must be postmarked and submitted no later than 90 days after purchase/install date.

Submit proof of purchase and supporting documentation including:
• Retailer/Contractor name, address and phone number.
• Itemized listing of measures including purchase price, manufacturer’s name and product number.
• Date of full payment and payment terms.
• Documentation of efficiency levels.

Submit documentation to contact address.

  City of Palo Alto Utilities
Utility Marketing Services
PO Box 10250
Palo Alto, CA 94303
Phone: (650) 329-2241
Web Site:
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Disclaimer: The information presented on the DSIRE web site provides an unofficial overview of financial incentives and other policies. It does not constitute professional tax advice or other professional financial guidance, and it should not be used as the only source of information when making purchasing decisions, investment decisions or tax decisions, or when executing other binding agreements. Please refer to the individual contact provided below each summary to verify that a specific financial incentive or other policy applies to your project.

While the DSIRE staff strives to provide the best information possible, the DSIRE staff, the N.C. Solar Center, N.C. State University and the Interstate Renewable Energy Council, Inc. make no representations or warranties, either express or implied, concerning the accuracy, completeness, reliability or suitability of the information. The DSIRE staff, the N.C. Solar Center, N.C. State University and the Interstate Renewable Energy Council, Inc. disclaim all liability of any kind arising out of your use or misuse of the information contained or referenced on DSIRE Web pages.

Copyright 2014 - 2015 North Carolina State University, under NREL Subcontract No. XEU-0-99515-01. Permission granted only for personal or educational use, or for use by or on behalf of the U.S. government. North Carolina State University prohibits the unauthorized display, reproduction, sale, and/or distribution of all or portions of the content of the Database of State Incentives for Renewables and Efficiency (DSIRE) without prior, written consent.